General information  for those attending our events.

How can I purchase tickets?

Tickets for all of our concerts can be purchased on Eventbrite at this link.

How do I get a refund or exchange my ticket if I can no longer attend?

Refunds and ticket exchanges are available up to 7 days before the concert.

• Refunds. Eventbrite provides easy to follow instructions here.
• Exchanges. Eventbrite provides easy to follow instructions here.

Not sure what to do? Email us at info@pasadenafolkmusicsociety.org and one of our volunteers will help. Please remember, we are a small organization and it may take a couple of days to receive a response.

Do I need a paper copy of my tickets?

Paper tickets are not needed. Our volunteers will check your name against our attendee list (generated by Eventbrite). Things happen, so a backup electronic copy is a good idea in case there is an issue with our check-in list.

Are there assigned seats?

No, all seats are general admission!

When do the doors open for seating

We can check you in as early as 45 minutes before the concert starts. We open the doors for seating as soon as the artist sound check is complete.

Is there wheelchair seating?

Yes, and our guests with wheelchairs get the best spots in the house, right up front! An usher will guide you to your place.

May I record the concert?

Recordings are not permitted unless an announcement is made that the artists will allow it. If allowed, please DO NOT use your camera or device in a way that interferes with another audience member’s view or enjoyment of the concert.

Where can I park for free?

In the venue parking lot or on the street nearby. Please see the parking information page for each venue.

Will there be refreshments?

We have a selection of goodies along with coffee, tea, and water. These must be enjoyed outside the concert hall. Refreshments are provided on a donation basis.

May I bring my pet or emotional support animal?

Sorry, no these are not allowed in the concert halls. However, if you have a registered service animal, please let us know in advance so we will know to expect you.

Will there be CDs or merchandise for sale?

Most of our artists sell CDs, and occassionally other merchandise, during intermission and after the concert. It is a good idea to bring cash because we don’t know in advance which types of payment the artists will accept.

How can I be among the first to know about all your concerts?

Join our email list here and follow us on Eventbrite!